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Renewable Advisors

Industry Knowledge



Frequently Asked Questions


Here, you'll find answers to frequently asked questions.

BeGreen offers a wide range of services to our clients, these include;

  • Whole house heat pump calculations 
  • Fully MCS compliant heat loss calculations 
  • MVHR designs 
  • Underfloor heat designs 

for more information please click here to visit our services page 

A whole house calculation is a design based on basic heat loss information. 

This takes into account the property volume, air changes per hour, insulation values for various aspects along with location and height above sea level to determine the design requirement. 

From the kWh design requirement we will be able to specify a suitable heat pump for your project. 

This will enable you to provide an estimate to your customer without having to undertake the full MCS design first. 



A fully compliant MCS design will encompass all aspects of the heat loss of a property, much like the whole house heat loss calculation. However, the full MCS design is undertaken on a room by room basis taking into account the specific insulation values of all elements internal and external including heat loss to neighbouring rooms below, above or alongside.  

BeGreen are proud to be fully MCS compliant for undertaking full heat loss designs, contact us to discuss your requirements. 

There are a number of ways for you to obtain a quote from BeGreen, firstly you can email directly to outlining your requirement or alternatively you can contact us by visiting our contact us page, here you will find a contact form or our phone number. 

The short answer is no.  BeGreen does have a comprehensive list of installers throughout the UK, you can contact us to put you in touch with an approved installer.  For more information please click here

The easiest way to set up an account with BeGreen is to contact us and we will be able to discuss your requirements and then send you the correct forms.

With BeGreen you have the peace of mind that we will be able to secure your stock more quickly. 

Stock levels are a very real problem for most installers, BeGreen as a premier supplier have priority to ensure your needs are met as quickly as possible.

To find out lead times or availability contact us.   

BeGreen has extensive experience in assisting developers in implementing renewable technology into their projects. BeGreen can undertake initial assessments to ascertain the requirement and find a cost effective solution to ensure your needs are met.  Click here for more information. 

BeGreen currently deals with a number of merchant chains throughout the UK.  We completely understand the installers needs and as such are ideally placed to work with our merchant partners.

We work along side you to offer the level of support you require to enable you to retain and gain new customers.

Click here for more information. 

In the first instance contact us, you will need to know the following information;

  • Serial number of part
  • Nature of fault (ideally an error code)
  • Install/Commissioning date
  • Project details. 

BeGreen will be able to process any warranty claim on your behalf. 

MCS is a standards organisation.

The MCS creates and maintains standards that allows for the certification of products, installers and their installations. Associated with these standards is the certification scheme, run on behalf of MCS by Certification Bodies who hold UKAS accreditation to ISO 17065.

MCS certifies low-carbon products and installations used to produce electricity and heat from renewable sources.

MCS is a mark of quality. Membership of MCS demonstrates adherence to these recognised industry standards; highlighting quality, competency and compliance.

No, BeGreen are purely business to business.

We do however have a lot of quality installers that we support and could pass your project to an installer in your area, contact us to find out more!


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